Overview

The Assistant General Manager is responsible for assisting the General Manager with the efficient, professional, and profitable operation of the Saenger Theater. The Assistant General Manager aids the General Manager in overseeing every managerial, f/t and p/t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Assistant General Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards. The Assistant General Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. In addition, the Assistant General Manager acts as the primary contact for booking events and content into the Saenger Theater. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.

This role will pay a salary of $115,000-$135,000. 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays). 

Exprires 7/1/2024

Job expires 7/1/2024 

Responsibilities

• Assist the General Manager in planning, directing, and managing the day-to-day operations of the theater including sales, marketing, public relations, finance, event services, operations, housekeeping, maintenance, safety, and security.
• Assist the General Manager in the development and administration of the facility’s operating and capital budgets; work directly with the department directors in developing departmental operating budgets and revenue projections.
• Select, train, motivate and evaluate direct reports; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Manage the day to day booking and event creation activities for the Saenger Theater.
• Establish and manage key national and regional entertainment and content relationships on behalf of Mobile facilities including artist agents, artist management, concert and sporting event promoters, family show and specialty touring show producers.
• Assist with new event creation such as radio station shows, themed festivals, community events and other revenue producing concepts.
• Negotiate and finalize event contracts and deal structures through the approval of the General Manager.
• Develop and implement programs, policies, and procedures for the theater.
• Create and maintain solid relationship and act as facility contact with local Convention and Visitor’s Bureau (CVB)
• Develop or directs the development and preparation of comprehensive management reports and manuals (i.e. Operations Manual, Event Handbook, Annual Sales & Marketing Plan, Annual Preventative Maintenance Plan, Annual Facility Report, Booking Policies, Fire Code Rules & Regulations, etc.)
• Represent the General Manager as needed at various events and/or meetings.
• Establish and maintain effective working relationships with staff, facility stakeholders and facility users.

Qualifications

• Bachelor’s degree or better from an accredited college or university with major course work in Business Administration/Management, Marketing, Sports Management, Facility Management, Public Administration, or related fields
• Minimum seven (7) years’ experience of increasing responsibility in professional public assembly facility operations management
• Minimum three (3) years of direct supervisory experience at the Director level
• Demonstrated leadership skills and ability to achieve quality results with a minimum of resources.
• Experience employing management methods, long range planning, principles of budgeting, and leadership skills.
• Working knowledge of sales, marketing, event services, safety and security, facility maintenance and housekeeping, finance, and human resources, audiovisual, telecommunications, and food and beverage operations.
• Experience working with agents, booking agencies, regional and national promoters, artists and artist managers.
• Experience in contract development and negotiations, including facility use license agreements, service agreements, and sponsorship agreements.
• Superior customer service and interpersonal skills
• Ability to work beyond normal business hours including but not limited to nights, weekends and holidays as required.
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Possession of, or ability to possess a valid driver’s license.
• Knowledge of EEOC, FLSA, OSHA, ADA and other employment regulations
• Excellent organizational skills, detail-oriented with ability to handle multiple assignments.
• Ability to work independently and as part of a team.
• Must be detail oriented, have strong organizational skills, and demonstrated interpersonal skills.
• Proficient computer skills including Windows, Outlook, Word, Access, Power Point, and Excel.
• Ability to apply conflict resolution and problem-solving skills in a team-oriented environment.
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the fast-paced entertainment industry.